Refund and Return Policies

Amendments policy

To amend a booking please send an email to

  • Amendments made within 48 hours of check-in will incur an adminstration charge of RM 50 per booking.
  • The Hotel reserves the right to charge your credit card for any cancellation fees due.


Cancellation Policy

  • The shall be no refund for any cancellation of reservation.
  • No refunds or credit will be issued for no shows or non utilized confirmed room nights.
  • Changes or transferability of confirmed booking names are not permitted.
  • Specific terms & conditions are applicable for group bookings, confined to 10 rooms and above.  Please contact the required hotels for more information.